Components of a State No Wrong Door System
Each state's No Wrong Door system is unique, created to best meet the needs of its service structure and population. However, all state No Wrong Door systems offer these components:
If you are an older adult, person with a disability, caregiver, or family member who needs help accessing services, the links below will guide you to options in your area.
DISTRICT OF COLUMBIA
You Can Also Contact ACL’s National Hotlines
Eldercare Locator
For issues affecting older adults, you can contact the Eldercare Locator, a public service funded by the Administration for Community Living that can connect you to local resources.
Speak with an information specialist Monday-Friday from 8:00 a.m. to 9:00 p.m. ET.
- Call or text 1-800-677-1116
- Email EldercareLocator@USAging.org
- Visit Eldercare.acl.gov

Disability Information & Access Locator
The Disability Information and Access Locator (DIAL) helps people with disabilities, their families, and caregivers who need assistance get connected to information about ACL-funded state and local community organizations that support independent living. The DIAL database also includes the Client Assistance Program (CAP), which primarily assists with issues related to employment, including people who are working or want to work.
