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HHS Administration for Community Living

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The Disability Information and Access Line (DIAL) helps people with disabilities get connected to information about local community resources that support independent living. Launched in 2021 to help disabled people access COVID-19 vaccinations, DIAL also provides information about essential services such as transportation, housing support, disability rights, and more.


 

1-888-677-1199
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Who We Are

The Disability Information and Access Line (DIAL) helps people with disabilities access COVID-19 vaccinations and tests. DIAL also provides information about essential services such as transportation, housing support, disability rights, and more.

DIAL can help you:

  • Find local vaccination locations.
  • Set up a vaccination appointment.
  • Connect with local COVID testing options.
  • Help with ordering free at-home test kits through COVIDtests.gov (including the tests that are more accessible for people who are blind or who have low vision)
  • Understand the directions for your COVID-19 at-home tests.
  • Connect with local supports, like accessible transportation, housing support, disability rights and other independent living resources.

DIAL’s staff are trained to work with people of various communication abilities and will spend as much time as needed to ensure effective communication.

The Disability Information and Access Line

Our partners

Established through a partnership between ACL and the Centers for Disease Control and Prevention, DIAL is operated as a collaboration between a consortium of organizations serving people with disabilities and USAging. The consortium includes:

This collaboration benefits from the disability networks’ extensive knowledge and expertise in meeting the needs of people with disabilities across the U.S. and USAging’s decades of experience operating the Eldercare Locator, the only federally funded national information and referral resource that supports consumers across the spectrum of issues affecting older Americans.

Last Modified: 09/25/2023