ACL Funded Resource Centers

Administration on Aging (AoA)

AoA funded resource centers provide information primarily geared toward professionals; however, several of the following resource centers have information for consumers as well.

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Aging Network Business Practice, Planning, and Program Development

Grantee: National Association of Area Agencies on Aging
Contact: Mary Kaschak,
Audience: Area Agencies on Aging and Tribal Organizations

The National Association of Area Agencies on Aging is partnering with the Scripps Gerontology Center to implement a national effort to increase the capacity of Area Agencies on Aging and Title VI aging programs to enhance their management practices and methodologies, enhance their leadership, and broaden their role in the delivery of community-based services and supports that transform our nation’s system of health and long-term care to address the needs of older adults and their caregivers. This will be accomplished through data collection and reporting based upon national surveys of AAAs and Title VI programs, intensive training sessions focused on business development and strategic planning, peer and expert technical assistance and training delivered through a web-based Resource Center, and other activities.

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Aging Network’s Volunteer Collaborative

Grantee: National Association of Area Agencies on Aging
Contact Information: Patricia Reid,
Audience: The Aging Network

The Aging Network’s Volunteer Collaborative is a national resource center that helps to establish AoA and the aging and disability networks as leaders in engaging the growing cohort of talented older adult volunteers in order to meet the growing needs for services. The Volunteer Collaborative offers online resources, comprehensive training, and opportunities for leaders to learn best practices from each other. This support enables organizations to 1) build their capacity through skilled volunteers, who provide solutions that keep older adults and people with disabilities healthy and independent and 2) expand opportunities to serve a broad, diverse range of potential volunteers, including people who receive aging or disability services.

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Community Innovations for Aging in Place (CIAIP) Technical Assistance Center

Grantee: Visiting Nurse Service of New York
Contact Information:
Audience: Primary audience: recipients of CIAIP; the public is invited to use the website and contact CIAIP for more information

The CIAIP initiative is intended to assist communities in their efforts to enable older adults to age in place in their homes and communities. Innovative approaches developed under CIAIP are based on needs assessments that identify community strengths and gaps in supporting aging in place and should represent a collaboration of all interested community stakeholders. The TA resource supports grantees in their efforts.

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ElderCare Locator

Grantee: National Association of Area Agencies on Aging
Contact:, 1-800-677-1116
Audience: Older adults and their caregivers

The Eldercare Locator is a nationwide call center and website that connects older Americans and their caregivers with information on senior services in their area.

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National Aging Information and Referral (I&R) Support Center

Grantee: National Association of States United for Aging and Disabilities
Audience: I&R Professionals

The Support Center provides information and referral systems design and management, service delivery and professional staff development supports to state and local aging networks. Training, technical assistance, product development and consultation are provided to build capacity and promote continuing development of aging and disability information and referral services nationwide.

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National Aging Resource Consortium for Racial and Minority Seniors

Association Nacional Pro Personas Mayores (ANPPM)
National Asian Pacific Center on Aging, Inc. (NAPCA)
National Caucus and Center on the Black Aged, Inc. (NCBA)
National Indian Council on Aging (NICOA)

ANPPM: Carmela Lacayo, President & CEO, 626-564-1988
NAPCA: Christine Takada, President & CEO, 1-800-336-2722, fax 206-624-1023
NCBA: Karyne Jones, President, 202-637-8400
NICOA: Randella Bluehouse, Executive Director, 505-292-2001


Audience: Consumers, professionals

The National Aging Resource Consortium on Racial and Ethnic Minority Seniors (Consortium) was established by the Administration for Community Living (ACL) in 2012. It is composed of four national minority aging organization partners, each of whom represents one of four major racial and ethnic minority older populations. The Consortium body serves as an interconnected resource center for the Aging Network. Each of the Consortium organizations has agreed to partner and share their distinct strengths and culturally competent expertise for the benefit of racial and ethnic seniors, their families and caregivers. An example of Consortium projects includes outreach support to facilitate implementation of the DHHS/Walgreens Adult Immunization Partnership.

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National Alzheimer’s and Dementia Resource Center

Grantee: Research Triangle Institute
Audience: The resource center primarily serves grantees but the public can access much of the information on the website

This resource center supports grantees as they implement evidence-based interventions and innovative practices designed to empower and assist caregivers of persons with Alzheimer’s disease and related disorders.

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National Alzheimer’s Call Center

Grantee: Alzheimer’s Association
Contact:, 1-800-272-3900
Website:, 1-800-272-3900
Audience: People with Alzheimer’s disease and related dementias, their family members, friends and caregivers; aging services professionals and other members of the public can also benefit from available information and resources

The National Call Center is available to people in 56 states and territories, 24 hours a day, 7 days a week, 365 days a year to provide expert advice, care consultation, information and referrals at the national and local levels, regarding Alzheimer’s disease and related dementias. Trained professional customer service staff and master’s degree social workers are available at all times. The National Call Center can help with questions about memory problems, how to deal with challenging behaviors and tips for taking care of someone with Alzheimer’s disease or other dementia.

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National Center for Benefits Outreach and Enrollment

Grantee: National Council on Aging, Inc.
Audience: MIPPA Grantees, Benefits Enrollment Centers, the public

This resource center helps organizations enroll seniors and younger adults with disabilities with limited means into the benefits programs for which they are eligible so that they can remain healthy and improve the quality of their lives.

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National Center on Elder Abuse Information Clearinghouse

Grantee: University of Southern California
Contact:, 1-855-500-3537 (ELDR), fax 714-456-7933
Audience: General public, social service and health care practitioners, the justice system, researchers, advocates, policy makers

The NCEA serves as a national resource center dedicated to the prevention of elder mistreatment. To carry out its mission, the NCEA disseminates elder abuse information to professionals and the public, and provides technical assistance and training to states and to community-based organizations. The NCEA makes news and resources available on-line and an easy-to-use format; collaborates on research; provides training; identifies and provides information about promising practices and interventions; operates a list serve forum for professionals; and provides subject matter expertise on program and policy development.

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National Center on Elder Abuse: National Indigenous Elder Justice Initiative

Grantee: University of North Dakota School of Medicine and Health Sciences
Contact Information: Email:, 855- 834-1572, fax 701-777-6779
Audience: Tribes, care providers, stakeholders, law enforcement

The National Indigenous Elder Justice Initiative (NIEJI) was created to address the lack of culturally appropriate information and community education materials on elder abuse, neglect and exploitation in Indian Country. Some of the undertakings of the initiative will include:

  • Establish a resource center on elder abuse to assist tribes in addressing indigenous elder abuse, neglect, and exploitation;
  • Identify and make available existing literature, resources and tribal codes that address indigenous elder abuse; and
  • Develop and disseminate culturally appropriate and responsive resources for use by tribes, care providers, law enforcement and other stakeholders.

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National Clearinghouse for LTC Information

Hosted by: The Department of Health and Human Services
Contact Information:
Audience: Public

This website is designed to provide information and resources to assist individuals and their families to plan for future long-term care needs.

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National Consumer Protection Technical Resource Center

Grantee: Hawkeye Valley Area Agency on Aging
Contact:, 1-877-808-2468
Audience: The 55 SMP Projects, the public

The National Consumer Protection Technical Resource Center (the Center), provides technical assistance, support and training to 55 SMP projects to ensure an effective, consistent national approach to educating Medicare and Medicaid beneficiaries in the prevention, detection and reporting of health care fraud. The Center promotes and disseminates the work of the SMP projects and provides technical assistance in Medicare, fraud control, and volunteer management through on-line training, workshops, and the SMP mentoring program. The Center conducts training for SMP projects on SMART FACTS, the SMP data management, tracking and reporting system, to ensure that accurate SMP activity and performance data is reported to OIG and the public. The Center also develops volunteer training materials to help ensure consistency and professionalism in the SMP volunteer workforce.

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National Education and Resource Center on Women and Retirement Planning

Grantee: Women’s Institute for a Secure Retirement
Contact: Cindy Hounsell, President,, 202-393-5452, fax 202-393-5890
Audience: Consumers, professionals

The National Education and Resource Center on Women and Retirement Planning provides women access to a one-stop gateway that integrates financial information and tools on retirement planning for health, and long-term care. It makes these user-friendly education and planning tools available to traditionally hard-to-reach women. The Center uses traditional and social media to improve access to basic financial retirement literacy tools as well as strategies to prevent fraud and financial exploitation. Information is offered through financial and retirement planning programs, workshops tailored to meet women’s special needs, hard copy and web-based formats.

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National Falls Prevention Resource Center

Grantee: National Council on Aging
Contact:Kathleen Cameron,, 571-527-3996, fax 571-527-3901
Audience: Aging Network, public health network, ACL falls prevention grantees, health care professionals, older adults, adults with disabilities, caregivers

The National Falls Prevention Resource Center supports the implementation and dissemination of evidence-based falls prevention programs and strategies across the nation. The purpose of the Center is to increase public awareness and educate consumers and professionals about the risks of falls and how to prevent falls; support and stimulate the implementation, dissemination, and sustainability of evidence-based falls prevention programs and strategies to reduce the incidence of falls among older adults and adults with disabilities; and serve as the national clearinghouse of tools, best practices, and other information on falls and falls prevention.

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National Legal Resource Center

Grantee: Center for Social Gerontology, National Senior Citizens Law Center, American Bar Association Commission on Law and Aging, National Consumer Law Center, Center for Elder Rights Advocacy
Contact: David Godfrey,
Audience: A broad range of legal, elder rights, and aging services professionals and advocates, including: legal assistance providers, legal assistance developers, LTC Ombudsmen, State Units on Aging directors, Area Agency on Aging and Aging and Disability Resource Center staff, senior legal helplines, and others involved in protecting the rights of older persons

The purpose of the National Legal Resource Center (NLRC) is to provide the aging and legal networks with easy access to a coordinated national legal assistance support system in order to strengthen legal assistance and elder rights efforts across the country. The NLRC provides core resource support through a combination of case consultation, training, and technical assistance on a broad range of legal issues and systems development issues. Examples of common legal issues include preventing the loss of a senior’s home through foreclosure; protecting against consumer scams and creditor harassment; addressing elder abuse in the community and in long-term care facilities; and difficulties in accessing public benefits such as Social Security and Medicare/Medicaid. The NLRC also provides technical assistance on the efficient, cost-effective, and targeted provision of state-wide legal and elder rights advocacy services.

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National Long-Term Care Ombudsmen Resource Center

Grantee: National Consumer Voice for Quality Long-Term Care
Contact:, 202-332-2275; fax 202-332-2949
Audience: Ombudsman programs, the general public

The Center provides support, technical assistance and training to the 53 state long-term care ombudsman programs and their statewide networks of almost 600 regional (local) programs. Its objectives are to enhance the skills, knowledge, and management capacity of the state programs to enable them to handle residents’ complaints and represent resident interests through both individual and systemic advocacy.

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National Pension Assistance Resource Center

Grantee: The Pension Rights Center
Contact: 202-296-3776 or 1-888-420-6550
Audience: Nationwide network of pension advocates (see summary, below), the public

The National Pension Assistance Resource Center provides support to the AoA Pension Counseling grant projects and facilitates coordination among the projects; State and Area Agencies on Aging; ADRCs; legal services providers; and others by providing substantive legal training, technical assistance and programmatic consultation. The Resource Center also assists individuals living in areas not currently served by an AoA pension counseling project by providing nationwide referral and information services, both telephonically and through the PensionHelp America website—a nationwide database of pension assistance and information resources (

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National Resource Center on Chronic Disease Self-Management Education Programs

Grantee: National Council on Aging, Inc., Center for Healthy Aging

Audience: States and community-based organizations including aging, disability and public health networks and their partners

This resource center: 1) provides leadership, expert guidance and resources to promote the value of, and increase access to, evidence-based chronic disease self-management education programs (CDSME); and 2) serves as a national clearinghouse and disseminates best practices to increase the capacity of states, aging, disability and public health networks and their partners to implement and sustain CDSME programs.

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National Resource Center on Lesbian, Bisexual and Transgender (LGBT) Aging

Grantee: Services & Advocacy for GLBT Elders (SAGE)
Contact:, 212-741-2247
Audience: Mainstream aging organizations, LGBT organizations, LGBT elders

This resource center is designed to educate mainstream aging services organizations about the existence and special needs of LGBT elders, sensitize LGBT organizations to the existence and special needs of older adults, and educate LGBT individuals about the importance of planning ahead for future long-term care needs.

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National Resource Center on Nutrition and Aging

Grantee: Meals on Wheels Association of America
Audience: The National Aging Services Network including but not limited to national associations, regional, state and local aging services networks.

The National Resource Center on Nutrition and Aging (NRCNA) supports the aging network’s nutrition services programs by helping to enhance skills, business acumen knowledge and sustainability. The NRCNA will increase the availability of information on nutrition programs and practices that show promise of successfully integrating the nutrition network into the home and community based services network.

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ACL/AoA currently funds three Resource Centers for Older Indians, Alaska Natives, and Native Hawaiians. These centers provide culturally competent health care, community-based long-term care, and related services. They serve as the focal points for developing and sharing technical information and expertise for Native American organizations, Native American communities, educational institutions, and professionals working with elders.

National Resource Center for American Indian, Alaska Native and Native Hawaiian Elders

Grantee: University of Alaska, Anchorage
Contact:, 907-786-4329, fax 907-786-4440
Audience: Alaska Native Elders organizations working with this population, Tribal Councils and Title VI programs in the State of Alaska

The goals of this project are to assess the current status of Native Elders in Alaska; develop an understanding of the cultural values that drive expectations and perceived needs for care; document “best, promising and emerging practices” that are in current use; solicit recommendations for community responses to elder abuse, exploitation and violence that are appropriate to Alaska Native cultures; and provide education to medical providers.

National Resource Center for Native Hawaiian Elders (Hā Kūpuna)

Grantee: University of Hawaii
Contact: 808-956-7009
Audience: Native Hawaiian Elders and family caregivers

The center’s goal is to develop and disseminate knowledge on health and long-term care to increase and improve the delivery of services to Native Hawaiian elders and their family caregivers.

National Resource Center on Native American Aging

Grantee: University of North Dakota
Contact: 1-800-896-7628
Audience: Tribes, community-based and other organizations who deal directly with American Indians, Alaska Natives and Native Hawaiians in their communities

The goal of the program is to improve the quality of life for Native elders through research, training, and technical assistance. UND seeks to identify and increase awareness of evolving Native elder health and social issues and to empower Native people to develop community based solutions to meet their most pressing needs.

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Technical Assistance Resource Center for Lifespan Respite Care Programs

Grantee: Chapel Hill Training Outreach Project, Inc. /ARCH National Respite Network and Resource Center
Contact: Jill Kagan, Program Director,, 703-256-2084
Audience: Lifespan Respite Care Program grantees, State Respite Coalitions, respite providers, stakeholders and family caregivers

The Technical Assistance Center for Lifespan Respite Care Programs (TARC) is an initiative of the ARCH National Respite Network and Resource Center (ARCH). Under a three-year cooperative agreement with ACL/AoA, ARCH is working to develop and enhance the competence, capability and effectiveness of Lifespan Respite grantees and partners and the respite network to ensure responsiveness to family caregivers of individuals across the age and disability spectrum. The TARC develops and disseminates technical assistance tools; maintains a national respite registry; provides training and peer-to-peer networking opportunities; supports state development of performance/data collection efforts to help sustain Lifespan Respite programs; and collects, synthesizes, disseminates and stimulates respite research.

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Last Modified: 7/25/2016