Webinar 5/20: Ensuring Linguistic Competence in Person-Centered Practices and Systems

May 8, 2020

Register for the webinar on Wednesday, May 20 at 2:00 - 3:30 pm ET.

Person-centered practices require system capacity to respond effectively to the communication needs of diverse populations. Persons with limited English proficiency, those who have low literacy skills or are not literate either in English or their language of origin, persons with disabilities, those who struggle with health and mental health literacy, and persons who are deaf or hard of hearing all have unique communication needs in our health care and human services systems.

The National Center on Advancing Person-Centered Practices and Systems (NCAPPS) presents a webinar: "Cultural Competence: Ensuring Linguistic Competence in Person-Centered Practices and Systems" on March 20 at 2 pm ET.

The Georgetown University National Center for Cultural Competence puts forth a model for linguistic competence that addresses the interests and needs of these diverse populations within the contexts of the broad array of health and human services systems in the U.S. This webinar will: (a) take an in depth look at linguistic competence; (b) describe its foundational policies, structures, and practices with an emphasis on health care, mental health care, and disability and aging services; (c) offer the perspectives of persons with lived experience and the organizations that provide linguistically competent care, services, and supports; and (d) delineate the inseparable relationship between linguistic competence and person-centered practice.

Participants will:

  1. Differentiate linguistic competence from language access and implementation.
  2. Cite legal mandates, requirements, and standards for language access and implementation.
  3. Examine these concepts and mandates within the context of their respective roles and responsibilities.

Register here.

All NCAPPS webinars are recorded and archived at ncapps.acl.gov.

This webinar is the third in a four-part series that explores cultural and linguistic competence as it relates to person-centered thinking, planning, and practice. The series is presented by the Georgetown University National Center for Cultural Competence and the National Center on Advancing Person-Centered Practices and Systems (NCAPPS).


The National Center on Advancing Person-Centered Practices and Systems (NCAPPS) assists states, tribes, and territories to transform their long-term care service and support systems to implement U.S. Department of Health and Human Services policy on person-centered thinking, planning, and practices. It supports a range of person-centered thinking, planning, and practices, regardless of funding source. Activities include providing technical assistance to states, tribes, and territories; establishing communities of practice to promote best practices; hosting educational webinars; and creating a national clearinghouse of resources to support person-centered practice. Visit the NCAPPS website for more information.


Last modified on 05/08/2020


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