Webinar: Home- and Community- Based Services (HCBS) Quality Measurement Tools

February 8, 2018

The Home and Community- Based Services (HCBS) Quality Measurement Tools webinar is the fourth event in ACL's HCBS quality informational webinar series. Join us on February 21st at 2pm EST to learn from Center for Medicaid and Medicare Services (CMS) experts about HCBS quality measurement tools.

Agenda items will include background and progress updates on the HCBS Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, the Experience of Care (EOC) Survey and the Functional Assessment Standardized Items (FASI), and how these tools can be used at state and local levels. The webinar will conclude with a brief question and answer session. 

For background, visit Medicaid's Testing Experience and Functional Tools (TEFT) program webpage.


  • Jean Close, CMS
  • Kerry Lida, CMS
  • Susan Raetman, Truven/IBM
  • Elizabeth Frentzel, American Institutes for Research (AIR)

Please click here to register for the webinar.

Note: Registrants will receive the participant access information and a pin number via email for logging into this webinar.


View the archive for the previous webinars on the HCBS quality webpage.

Any questions? Please email: HCBS-Quality@acl.hhs.gov.

By clicking “save,” I acknowledge that all fields marked with an asterisk are required. We ask for your email address so we can contact you for additional information if necessary. Your email address will not be published on the public site. Your name and your comment may remain published on this site indefinitely. We will delete any comments that include vulgar language, hate speech or personal attacks, or which do not pertain to the topic at hand. We also may delete comments that include personal information about another person. If a comment is received that contains non-publishable material, we reserve the right to either edit the comment to remove these elements or to delete the comment.

Last modified on 02/15/2018

Back to Top