Analysis Highlights Issues With Medicaid Patient Transportation Services.

January 12, 2022

NPR (1/12, Grapevine, Miller) reports on issues many Medicaid users face when trying to access transportation services. Though “states are required to set up transportation to medical appointments for adults, children and people with disabilities in the Medicaid health insurance program...not only are some shuttle drivers no-shows, but some patients have been injured during rides because their wheelchairs were not properly secured, according to lawsuits filed in Georgia and other states.” The article says, “Medicaid nonemergency transportation ‘is absolutely a national challenge,’’ said Matt Salo, executive director of the National Association of Medicaid Directors. ‘This is something practically all the states we talk to are dealing with. I don’t think anyone has figured this out.’”

Last modified on 01/14/2022

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