Calls overwhelm disability benefits call centers

June 14, 2022

CalMatters (June 14)

Calls overwhelm disability benefits call centers

Calls to California’s Employment Development Department disability insurance call centers surged to 12 times their normal volume in late 2021 and early 2022 as the department dealt with fraud. Many went unanswered, leaving some Californians in the lurch for months.


Last modified on 06/15/2022


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