Lawsuit Alleges Assisted-Living Residents Do Not Receive Promised Care.

February 14, 2020

The New York Times (2/14, Span) reported a new lawsuit argues that assisted-living group Sunrise Senior Living “is misrepresenting its practices and deceiving customers, in violation of state business statutes, and lacks enough trained staff members to deliver the care specified in resident contracts and marketing materials.” The lawsuit is using an “unusual strategy” that involves the use of assessments, according to the trial counsel in the case. With this in mind, the lawsuit alleges that “when assessments show increasing” company financial needs, “fees rise but staffing ratios may not change.”

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Last modified on 02/19/2020

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