Working at ACL

All of ACL's open opportunities can be found on USAJOBS, the official employment site of the United States federal government. 

Open Positions

Management and Program Analyst - HHS-ACL-MP-24-12388558 - Closes 4/28/2024

As a Management and Program Analyst with ACL's Office of Supportive and Caregiver Services (OSCS), you will use your knowledge and experience to optimize business results and customer experience by:

• Analyzing and evaluating the management practices and methods, and administrative operations of the organization or segment of the organization.
• Applying qualitative and quantitative methods for assessing the efficiency and effectiveness of a segment of a program; program policies, practices, and procedures; and program-level administrative operations, processes and mechanisms.
• Using qualitative and quantitative methods to assess progress toward program goals and objectives.
• Reviewing, analyzing, and interpreting new or proposed regulations to determine the impact on program operations and developing recommendations for implementation of new or proposed regulations for use by management.
• Evaluating the quality, effectiveness, and responsiveness of the management services and in identifying areas for potential improvement.
• Developing guidelines, instructions, and procedures for administrative and management requirements.
• Providing technical assistance and support to grantees and contractors for programmatic integrity.

Administrative Officer - HHS-ACL-MP-24-12365185 - Closes 04/19/2024

As an Administrative Officer within ACL's Office of Administration in Personnel, you will use your knowledge and experience to optimize business results and customer experience by:

• Participating in planning, developing, formulating, and administering the business processes and procedures supporting the activities of the agency's programs.
• Analyzing resource management data to identify risks, policy impact, plan improvements, and make recommendations for consideration by HHS's senior management.
• Serving the administrative functions in the agency: management analysis and organizational planning, HR management, labor and employee relations, workforce planning and employee development, acquisitions management, space and property management, and health and safety programs.
• Recommending and preparing the agency position on proposed administrative procedures and practices, and providing leadership and guidance to administrative, management, or operational problems.
• Directing and providing primary guidance to staff, assessing and allocating time and resources in order to assign specific tasks to various staff members, setting deadlines and ensuring that they are met.

To apply, visit USAJobs.gov.

Program Analyst - HHS-ACL-NC-23-12378245 - Closes 4/20/2024

As a Program Analyst within ACL's Office of Network Advancement, you will use your knowledge and experience to optimize business results and customer experience by:

• Serving as the organizational expert in reviewing and interpreting new and established directives, instructions, and regulations to determine their impact on complex or new programs.
• Conducting studies of programs within an assigned major administrative, professional, or scientific organization of the Center/Office to improve the efficiency and effectiveness of organizational structures, to assess organizational and program problems and recommend solutions, and to review and evaluate the potential effectiveness of proposed organizations and programs.
• Developing solutions and measurements of productivity and effectiveness for use by others, developing detailed briefings and reports of findings and recommendations, and convincing others to implement recommendations.
  Conducting various ad-hoc analyses, preparing reports, and compiling information for management.
• Briefing senior officials on major issues.
• Establishing and maintaining measures of effectiveness to objectively gauge the success rate of achieving pre-defined outputs and the impacts of various programs and processes.

To apply, visit USAJobs.gov.

Eligibility

Some positions are open to all U.S. citizens, while others may be open only to people who meet the criteria for special hiring authorities, such as:

• Current and former competitive service federal employees 
• People with disabilities ("Schedule A")
• Veterans and military spouses
• Family members of a federal employee or uniformed service member who is or was, working overseas.
• Career transition (CTAP, ICTAP, RPL) - Federal employees who meet the definition of a "surplus" or "displaced" employee.
• Certain current or former term or temporary federal employees of a land or base management agency.
• People who have served two years with the Peace Corps or one year with AmeriCorps VISTA
• People eligible under a special authority not listed above, but defined in the federal hiring regulations.

Some jobs are posted under multiple announcements - you may apply to any/all for which you meet the eligibility criteria. 

How to Apply 

Once you have identified a position on USAJOBS to which you would like to apply, complete and submit the online application following the instructions noted in the How to Apply tab of the job announcement. (New users must create a USAJOBS account before applying.)

Please note:  You must submit a complete application package that includes all required supporting documents (e.g. resume, SF-50, veterans preference documents, transcripts, etc.) before the closing date of the announcement to ensure full consideration. You can find the list of documents required for each posting in the “How To Apply” section of the vacancy announcement(s).

This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and/or hiring process, please contact the HHS Staffing, Recruitment and Operations Center Help Desk at SROCHelpDesk@hhs.gov. The decision on granting reasonable accommodation will be made on a case-by-case basis. 

Information for People with Disabilities

If you are a person with a disability, you may be eligible for a special hiring authority, known as “Schedule A.” Schedule A gives federal agencies an optional, and potentially quicker, way to hire people with disabilities. It offers applicants an exception to the traditional hiring process. 

To be eligible for Schedule A, you must provide a "proof of a disability" letter stating that you have an intellectual disability, severe physical disability or psychiatric disability. You can get this letter from your doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any federal, state, or local agency that issues or provides disability benefits.

If you have your Schedule A letter, you may submit your letter and resume directly to ACL’s Selective Placement Program Coordinator, Cory Gilbertson, at cory.gilbertson@acl.hhs.gov. (You also may apply to the vacancy announcements above.) 

The Equal Employment Opportunity Commission's  ABCs of SCHEDULE A  fact sheet has additional information about the Schedule A process, along with tips for applying for a federal position under the Schedule A authority.

Internship opportunities

Learn about the ACL Volunteer Internship Program.