Need help getting vaccinated?

Trained staff are standing by to help you find vaccine locations, make appointments, and connect to  local services and supports if you need them to access vaccines. They also can connect you to information to answer questions or concerns you may have about the vaccine. 

  • For people with disabilities: The Disability Information and Assistance Center (DIAL) can be reached by calling 888-677-1199 or bemailing any time.  
  • For older adults:  Call the Eldercare Locator at 800-677-1116 or visit the website to chat live or browse resources. 

Both phone lines are staffed Monday-Friday from 9 a.m. to 8 p.m. (Eastern). 

What's New (June 5 - June 11)

Here are the latest additions to this page. Sign up for ACL Updates to receive these and other updates via e-mail.

Additional recent additions
  • CMS has updated its guidance memo on visitation at Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICFs/IID) and Psychiatric Residential Treatment Facilities (PRTFs). (Posted June 3)

  • Upcoming webinar: "Resuming In-Person Visits during COVID-19: Tips for Identifying Trauma, Potential Abuse, and Supporting Residents" hosted by ACL's National Long-Term Care Ombudsman Resource Center (NORC) on Friday, June 18 at 3:00pm ET. (Posted June 3)

  • The National Aging and Disability Transportation Center has compiled a list of programs providing transportation or connecting older adults and people with disabilities to vaccination sites. (Posted June 1)

  • HHS' We Can Do This campaign has developed English and Spanish vaccination education toolkits which include resources for older adults, caregivers, and aging organizations to build vaccine confidence. (Posted June 1)

  • The U.S. Equal Employment Opportunity Commission (EEOC) posted updated and expanded technical assistance related to the COVID-19 pandemic, addressing questions arising under the federal equal employment opportunity laws. The EEOC also posted a new resource for job applicants and employees, explaining how federal employment discrimination laws protect workers during the pandemic. The new information explains how the Americans with Disabilities Act (ADA) and the Genetic Information Nondiscrimination Act (GINA) apply when an employer offers incentives for employees to provide documentation or other confirmation of vaccination. (Posted May 28)

  • Updated Frequently Asked Questions and Program Reporting Guidance for Adult Protective Services programs have been posted. (Posted May 24)

  • The National Council on Aging (NCOA) is partnering with Lyft to provide older adults access to reliable and affordable rides to both of their COVID-19 vaccine appointments. Aging services professionals can help their older clients by using the special #LyftUp promo codes—worth up to $25 per person each way. To learn more, click HERE. (Posted May 20)

  • Recent CDC guidance recommends that fully vaccinated people can resume activities without wearing a mask or physically distancing, except where required by federal, state, local, tribal, or territorial laws, rules, and regulations, including local business and workplace guidance. (Posted May 19)

  • CMS has issued new guidance on how states can receive enhanced funding, provided through the American Rescue Plan Act of 2021 (ARP), to increase access to home and community based services (HCBS) for Medicaid beneficiaries. Acting ACL Administrator and Assistant Secretary for Aging Alison Barkoff has written a policy update with more on the guidance. (Posted May 19)

  • The U.S. Department of Education has published Questions and Answers on Civil Rights and School Reopening in the COVID-19 Environment. (Posted May 18)

  • ACL has posted updated FAQs for Older Americans Act Title VI grantees. (Posted May 14) 

  • CMS has announced a new rule to improve COVID-19 vaccine access for older adults and people with disabilities in congregate settings. This new policy is a powerful step in furthering the Biden Administration’s commitment to equitable vaccine access and ensuring that those who are most at risk – including people living in congregate settings – have access. It also advances the Administration’s focus on racial equity by improving access to vaccines for staff, the majority of whom are women of color. This blog post by ACL Acting Administrator has more details. (Posted May 11)

  • All Department of Veterans Affairs facilities and clinics that administer COVID-19 vaccines are accepting walk-ins for eligible veterans, spouses and caregivers. (Posted May 10)

Vaccination Information

Vaccinations will help prevent the spread of COVID-19 and are helping bring the COVID-19 pandemic to an end. Find the latest vaccine-related information, guidance, and resources from ACL and our partners.


For Older Adults, People with Disabilities, Families, and Caregivers

  • Vaccine info
  • Staying safe
  • Your rights
Click here to learn more

For the Aging and Disability Networks

  • ACL Program Guidance
  • Promising Practices: Innovative approaches that may work in your community
  • Guidance from other federal programs
Find more resources hereFind a listing of upcoming and archived webinars

Ensuring Equity and Inclusion

Resources for

  • State and local COVID-19 response planners
  • Healthcare professionals
  • Educators
  • Businesses
  • others who need to understand the needs and issues of older adults and people with disabilities

Click here to find more helpful tips

National Strategy for the COVID-19 Response and Pandemic Preparedness

The National Strategy for the COVID-19 Response and Pandemic Preparedness provides detailed information about the seven goals of Biden Administration's coordinated pandemic response. The 198-page strategy document begins with an overview of the goals, followed by details on a variety of topics, many of which intersect the core missions of the aging and disability networks. Among the topics covered are home and community based services, vaccination communication, impact on at-risk groups, equitable access to PPE, and community-based, multi-sector efforts to align health and social interventions. The strategy reflects the White House's priorities for addressing the COVID-19 pandemic. 

Follow your state's guidance

Decisions about community measures to prevent the spread of COVID-19, as well as vaccine prioritization and distribution, will be made by local and state officials, The links in this section will connect you to some state resources.

Links to state resources

Last modified on 06/11/2021

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