- Contact Us
We make every effort to respond to messages received in a timely manner, but due to the high number of messages we receive, it may be up to a week before you receive an initial response.
Please be aware that:
- ACL does not provide services or funding directly to individuals. If you are looking for individual help for yourself or a loved one, we can only refer you to local organizations that may be able to help. You can find the same information much more quickly by visiting the “Get Help [acl.gov]” section of our website. (Requests for direct financial assistance may be deleted without response.)
- ACL does not have the authority to investigate suspected abuse or neglect or report it on your behalf. If you have been the victim of abuse, exploitation, or neglect – or you suspect someone else is being abused, exploited or neglected – help is available, but you must report the situation to your local authorities [ncea.acl.gov]. Please call the police or 911 immediately if you suspect immediate, life-threatening danger.