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Case Studies on Inclusive Transit Planning

Transit Planning 4 All (TP4A) was a transportation-planning project that sought to explore and promote the practice of inclusive planning. It ran from 2013-2023 through funding from the U.S. Department of Health and Human Services’ Administration for Community Living. The project promoted the development and dissemination of best practices in transportation planning inclusive of people with disabilities and older adults. A major component of these efforts was funding a series of demonstration projects, each seeking to increase inclusion in transportation planning. Learn more about the demonstration projects below.

TP4A Demonstration Project Videos & Webcasts

  • Video: Portland, Maine. In 2019, GPCOG staff partnered with Mobility Liaisons to develop and pilot the Community Transportation Leaders Program. 
  • Video: Seattle, Washington. Seattle’s “Ride Now” project developed a highly inclusive engagement process by developing and compensating a diverse group of steering committee members. This group directed the project through the ideation, development and implementation phases to ensure the decision-making process was thoughtfully debated and a consensus driven outcome was agreed upon.
  • Video: Baltimore, MD. The Maryland Transit Administration studied, tested, and redesigned their accessible signage in transit facilities across the city of Baltimore. Through a strong participatory engagement process, MTA was able to successfully enhance its accessibility and meet the needs of diverse transit users across the city.
  • Video: Portland, Oregon. Transportation nonprofit Ride Connection used an inclusive planning process to implement a dialysis treatment transportation pilot.
  • Webcast: Lessons from Move Me FLG. Kate Morely, Mountain Line, discusses lessons learned and best practices from their TP4A project, Move Me FLG.

Project Spotlight Series

TP4A’s Project Spotlight Series does a deep dive into some of TP4A’s most interesting and successful projects. 

Mobility on Demand Pilot Projects

Three of Transit Planning 4 All’s projects focused specifically on Mobility on Demand solutions: MountainLineGO (Flagstaff, AZ), CPACS Ride (Atlanta, GA), and Ride Now (Seattle, WA). As an intro, listen to TP4A’s webcast: Intro to Inclusive Mobility on Demand: Success and Best Practices.

MountainLineGO: Flagstaff, AZ

Through an inclusive planning process, Mountain Line piloted a microtransit project in an area of Flagstaff with over 10 health & human service agencies which was previously underserved by public transit. The project was so successful that Mountain Line implemented it as a permanent service.

CPACS Ride: Atlanta, GA

The Center for Pan Asian Community Services (CPACS) project focused on providing a new service in the City of Clarkston, Georgia. This microtransit service used a multilingual rider-facing app (Burmese, Chinese, Korean, Nepali, Spanish Farsi, Swahili, and Vietnamese) to help their consumers hail an on-demand ride to their community center. This new tech supported service helped improve service coordination and mobility options with cutting-edge scheduling and dispatch software that allows for on-demand booking. This technological enhancement required an inclusive planning approach to ensure it was planned and implemented to meet their cultural and linguistic needs of their consumers.

Ride Now: Seattle, WA

Ride Now was a pilot program active in Spring 2022 designed by and for older adults and people with disabilities. Adults 65+, people with disabilities, and their caregivers or service providers could claim free ride vouchers for use on Yellow Cab, Uber, and Lyft. 

More Case Studies on Inclusive Planning

Innovations from the Field: AAAs Work to Improve Diversity, Equity and Inclusion
While AAAs have always been deeply engaged in addressing the needs of older adults from historically marginalized and underserved communities, many are bringing new intentionality to their diversity, equity and inclusion (DEI) efforts.


Last modified on 11/06/2024


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