Staffing and Training
Adequate and appropriate training ensures that team members have the knowledge, abilities, and skills required to do their job. Make sure they have the tools and training to meet the needs and expectations of your program participants. Explore ideas and resources for training and get inspired by examples from other programs.
Quick Guides
- Tips for Working with Students — Tips from the Center Excellence in Public Health and the Center for
Excellence in Aging Health at the University of New England - Interview Tip Sheet — Sample questions to ask during job interviews
- Enhanced Training for Congregate Meal Staff — Tips to provide needed training and resources
for congregate meal staff - Service Referrals Training
- Food Service Basics for Non-Food Service Program Managers and Staff — Basic food
service management skills
Guides
- Hazard Analysis and Critical Control Point Principles & Application Guidelines — Effective means of assuring food safety from harvest to consumption from the FDA
- Seven Ways Businesses Can Align with Public Health — Report from Johns Hopkins
- Creative and Effective Brainstorming Activity Guide — Guide to efficient and effective brainstorming with a group
Tools & Toolkits
- Job Descriptions — Sample templates for recruiting and hiring new staff
- 2022 FDA Food Code — Downloadable full document of the 2022 Food Code
- Training Strategies for Senior Nutrition Programs — Business considerations
Presentations
- Strengthen Your Staffing (YouTube) — A panel discussion with creative tips for recruiting and retaining staff and volunteers
Videos & Modules
- Food Safety on the Go — Food safety training program developed by UMD for staff, volunteers,
and clients of home-delivered meal programs - Nutrition and the Science of Aging Series
- First Responder Training — Free modules from SAMHSA Disaster Technical Assistance Center to improve understanding of behavioral health effects of disasters and emergency response
- ServSafe® Videos 1-6 — Food safety video series from the National Restaurant Association
- Emergency Preparedness and Response — Collection of trainings to help you prepare for and respond to emergencies
Resources
- Employee Health and Personal Hygiene Handbook— A training and practice resource that can help prevent food service employees from spreading viruses and bacteria to food
- Food Protection Educational Materials— Employee training materials that underscore the importance of good food safety practices
- Organizational Sustainability Mini-Assessment — Raffa tool to help think through the sustainability of an organization, including succession planning
- Creative Approaches to the Nonprofit Workforce Shortage Crisis Resources — Brief articles highlighting creative approaches taken by nonprofit organizations from the National Council of Nonprofits
- Employer Resources — Indeed resources, including tips and templates, for hiring new employees
- How Millennials Want to Work and Live — Gallup report on attracting and retaining millennial workers
- How to Report a Foodborne Illness — CDC information on reporting suspected cases of foodborne illness
- Keeping Hands Clean — CDC tips and information on handwashing to protect yourself and others from getting sick
- ServSafe® Training — Food Handler and Manager Training and Certification