ACL/CMS Webinar 2/4: Bridging the Digital Divide for HCBS Beneficiaries

January 15, 2021

Thursday, February 4, 2021, 3:00 - 4:30 pm ET.

Register for the webinar.

Many older adults and people with disabilities do not have the financial means to pay for internet service in their home nor purchase an internet enabled device - such as a PC, tablet, or smart phone. Further, many lack the skills needed to confidently navigate the internet and digital communities by themselves.

This is particularly relevant with the transition to telemedicine and virtual services in place of in-person visits due to the COVID-19 public health emergency. This dynamic is leaving many people vulnerable and isolated, which affects their ability to obtain medical services, procure basic goods and services, address social determinants of health (employment, transportation), and stay connected while social distancing.  

This webinar provides an overview of key concepts, barriers, and opportunities. The panelist presentations will focus on: 

  • Funding -- Home internet service and purchase of internet enabled devices. 
  • Delivery of Services and Supports -- Potential HCBS stakeholder roles: states, service providers, etc. Holistically assessing technology needs. Providing set up and ongoing ongoing supports. Addressing unique challenges rural communities face. 
  • Knowledge and Skills Needed -- Using software and apps. Instilling awareness of online etiquette, protocols, and vulnerabilities. Promoting participation in digital communities and self-sufficiency.

The webinar will be recorded. If you are interested in the webinar and cannot attend, please register. We will send you the recording link via email.

About this webinar series 

The Administration for Community Living (ACL) and the Centers for Medicare & Medicaid Services (CMS) host a monthly webinar series that invites subject matter experts and practitioners from across the home-and-community-based services (HCBS) continuum to share insights and best practices to develop high quality HCBS programs and services.  

Questions? Email

Last modified on 01/15/2021

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